AlphacastPrivacy Policy

Alphacast.io is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our applications, including Alphacast Add-ins for Microsoft Office 365. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our applications.

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant changes will be communicated via email or through a notice on our site. Please review this policy periodically to stay informed about how we protect your information.

COMPLIANCE WITH LAWS AND REGULATIONS

Users agree to access and use our site in compliance with applicable federal, state, and local laws and regulations.

LICENSE

Alphacast Add-Ins grants you a non-exclusive, non-transferable license to use the Application Programs subscribed to by you for production purposes only. You shall not assign, sublicense, or transfer the Application Programs to any third party, nor alter, modify, or create derivative works from the Application Programs.

DATA COLLECTION

We collect personal information that you provide directly to us when you register for an account, subscribe to a newsletter, or contact us for support. This information may include your name, email address, and any other details you choose to provide.

We may collect non-personally identifiable information, such as IP addresses, browser types, and usage patterns, to analyze trends, administer the site, track user movements, and gather demographic information. This information helps us improve our services.

DATA PROTECTION

We use industry-standard security measures to protect your personal information, including:

• Encryption: All sensitive data is encrypted using AES-256 standards both in transit and at rest.
• Access Controls: Access to personal data is restricted to authorized personnel only, and we regularly review access logs to ensure compliance.
• Data Breach Protocols: We have procedures in place to promptly respond to data breaches, including notifying affected users and regulatory bodies as required by law.

DATA RETENTION AND DELETION

• Retention Period: We retain personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Typically, this means up to two years after the last user interaction.
• User Rights: You may request the deletion of your personal data at any time by contacting us at hello@alphacast.io. We will comply with such requests within 30 days unless we are required to retain the data for legal reasons.
• Automatic Deletion: Data that is no longer needed is automatically deleted after one year of inactivity.

OFFICE ADD-IN USE

The Alphacast add-in for Office 365 does not collect or transmit personal information or device-related data. It connects to the Alphacast.io Cloud using provided credentials to access your account. This access data is recorded for security purposes but is not shared or sold.

• Data Handling: The add-in transmits data from your Alphacast account to Excel and does not store data. All imported data is stored within your Office 365 tenant or local environment.
• Cookies: The add-in uses cookies solely to enhance user experience. These cookies do not store personal data.
• Usage Tracking: The add-in tracks general usage statistics to improve the user experience. This tracking is not user-specific.

SYSTEM AVAILABILITY

Our system is generally available 24/7. However, it may be temporarily unavailable during maintenance periods. We strive to minimize downtime and provide timely updates regarding system availability.

LINKS TO THIRD-PARTY SITES

Our site may contain links to other websites not under our control. We are not responsible for the content or practices of these sites. This Privacy Policy does not apply to external sites.

NO WARRANTIES

Information provided on this site is "as is" without warranty of any kind. Your use of the site and our add-ins is at your own risk. We periodically update the information on this site without notice and assume no liability for errors or omissions.

CONTACT US

If you have any questions or concerns regarding our Privacy Policy or practices, please contact us at hello@alphacast.io.